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1. Introduction
Welcome to UMARY USA. These Terms and Conditions govern your use of www.UMARY-USA.com and its associated services. By accessing or using the Website, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree to these terms, please do not use our Website.
2. Intellectual Property Rights
The content on the Website, including text, graphics, logos, images, as well as the compilation thereof, and any software used on the Website, is the property of UMARY-USA or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You are granted a non-exclusive, non-transferable, revocable license to access and use the Website strictly in accordance with these Terms and Conditions.
3. Use of the Site
a. You are permitted to use the Website for your personal, non-commercial use only or legitimate business purposes related to your role as a current or prospective customer, supplier, or distributor of UMARY-USA. b. You must not use the Website in any way that causes, or may cause, damage to the Website or impairment of the availability or accessibility of the Website; or in any way which is unlawful, illegal, fraudulent, or harmful, or in connection with any unlawful, illegal, fraudulent, or harmful purpose or activity.
4. Prohibited Activities
You must not use the Website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software. You must not conduct any systematic or automated data collection activities on or in relation to this Website without UMARY-USA, express written consent.
Effective Date: March 18, 2024
At UMARY-USA, we strive to ensure your satisfaction with every purchase you make from us. If you are not entirely satisfied with your purchase, we're here to help. Our Return and Refund Policy outlines the procedures and guidelines for returning items and seeking refunds.
1. Returns
We strive to ensure a smooth and efficient return process for our customers. Should you have any further inquiries or require assistance with a return, please do not hesitate to contact our customer service team
2. Refunds
Once we receive your returned item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment. The timing of the refund may vary depending on your payment provider's policies.
3. Exchanges
We do not offer exchanges for returned items. If you wish to exchange an item for a different one, you will need to return the original item and place a new order for the desired item.
4. Shipping Costs
Shipping costs associated with returning an item are the responsibility of the customer unless the return is due to an error on our part or a defective product.
5. Non-Returnable Items
Certain types of items are not eligible for return
6. Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately so that we can resolve the issue promptly. We may require photo evidence of the damage or defect to process your request.
7. Contact Us
If you have any questions or concerns about our Return and Refund Policy
By making a purchase from UMARY-USA, you agree to abide by the terms outlined in this Return and Refund Policy. We reserve the right to update or modify this policy at any time without prior notice. It is your responsibility to review this policy periodically for changes.
Thank you for choosing UMARY-USA. We appreciate your business and are committed to providing you with exceptional service.